I’m really happy about something! What do I do?

Tell us why you’re so happy. That will make us really happy, too! If you talk to us and let us know what we did that was right, we’ll make sure we keep doing it.

I’m unhappy about something! What do I do?

Contact us. Tell us what’s wrong. We don’t want you to have an unhappy experience. If you talk to us, we can probably make it better *and* make sure it doesn’t happen again, or explain a misunderstanding.

Do you sell or share my name,address or email?

No, never.

Is my transacion secure?

Absolutely. We make use of the latest encryption techniques and have a broad array of state-of-the-art features in our system that allow us to monitor and control the security of your transaction, making us a very safe place to do business.

How do I find specific products quickly?

Simply enter the item code or name in the search box in the top right corner of the site. You can also search for specific terms.

Do you take customer suggestions or feedback?

Absolutely, we love to hear from you! If you have any thoughts on items you have purchased, or suggestions on the types of products you would like to see, please use the “Contact Us” link.

How do I make a return or exchange?

We want you to be happy with your purchases, and if you have any problems or questions, please feel free to email us. We endeavor to respond to emails within 2 hours during normal office hours. If you wish to return an item or items within 14 days of purchase, please be sure they are in unworn condition and in original packaging with tags and labels attached. Please try on underwear over clean underwear if there is a chance you may want to return it. We do reserve the right to reject a returns request if the items have been clearly worn and have not been returned in the condition received, or if the return policy is abused. You will need to pay the return postage, but if exchanging items, we will pay for the new items to be mailed back to you. If sending a large value package, we recommend sending insured mail.

How do I know what size to order?

Please see our size chart (there is a ‘Size Chart” tab for each product). We recommend measuring your waist (or chest) with a tape measure before referring to the chart. As all manufacturers have different sizing standards, if you are medium in one company’s products does not necessarily mean that you will be a medium in ours. Many Americans are more comfortable with a looser fit, and so may prefer to order a size up.

Why is my shopping cart always empty?

If you find your shopping cart is not remembering items added, or is empty when you go to check out, cookies may be disabled on your browser. Cookies are small text files on your computer/mobile device that are used to store items added to your shopping cart. If your web browser is not set to accept cookies, you will not be able to place an order or take full advantage of the features on our website. You can check if cookies are enabled by going to: http://www.whatarecookies.com/cookietest.asp

Do you accept PayPal

Yes, we accept payments by PayPal. You will see this as an option towards the end of check out.

Children don’t need sunglasses, do they?

Children’s sunglasses are essential. Children are at particular risk because they’re in the sun much more than adults, and their eyes are more sensitive as well. UV damage is cumulative over a person’s lifetime, which means you should begin protecting your child’s eyes as soon as possible.

Most parents would not allow their children to go outside without shoes, yet many seem unaware of the need to protect their children’s eyes.

Do I still need those “UV Protective” sunglasses if my lenses are real dark?

Yes! Most people believe that the darkness of the lens is what protects their eyes. The degree of darkness has no effect on UV rays. For adequate protection, you need to buy sunglasses that indicate they block 100 percent of the sun’s UV rays.

Which lens color is the best?

Lens color is a personal choice and doesn’t affect how well sunglass lenses protect your eyes from UV light. Gray and brown are popular because they distort color perception the least.

Athletes often prefer other tints for their contrast-enhancing properties. For example, yellow lenses are popular with skiers and target shooters because they work well in low light, reduce haze and increase contrast for a sharper image.

What about sunglasses blocking infrared rays?

Infrared rays are located just past the red portion of the visible light spectrum. Though infrared radiation produces heat, most experts agree that the sun’s infrared rays do not pose a danger to the eyes.

What are the different kinds of lenses that are available?

With so many lenses available, it’s a good idea to ask a professional optician for help when choosing sunglasses. Different tints can help you see better in certain conditions, and a knowledgeable optician can help you choose sunglass tints that are best suited for your needs.

Blue-blockers block blue light and usually have amber lenses. Some evidence indicates blue light is harmful, and could increase risk of eye damage from diseases such as macular degeneration. These lenses are popular among skiers, hunters, boaters and pilots who use them to heighten contrast.

Both polarized lenses and anti-reflective coating cut reflected glare. Polarized lenses in particular are popular with those who play water and snow sports. Anti-reflecting coatings reduce glare caused by light reflecting off the back surface of your sunglass lenses.

Mirror-coated lenses limit the amount of light entering your eyes, so you’re more comfortable.

Mirror coatings (also called flash coatings) are highly reflective coatings applied to the front surface of sunglass lenses to reduce the amount of light entering the eye. This makes them especially beneficial for activities in very bright conditions, such as snow skiing on a sunny day.

The mirrored sunglasses associated with state troopers are one example of a flash coating. The technology has advanced, however, so that today’s choices in mirror coatings include all colors of the rainbow, as well as silver, gold and copper metallic colors. Hot pink, blue — almost any color is available.

Choosing the color of a mirror coating is a purely cosmetic decision. The color of the mirror coating you choose does not influence your color perception — it’s the color of the tinted lens under the coating that determines how mirrored sunglasses affect your color vision.

Gradient lenses are tinted from the top down, so that the top of the lens is darkest. These lenses are good for driving, because they shield your eyes from overhead sunlight and allow more light through the bottom half of the lens so you can see your dashboard clearly.

Double gradient refers to lenses that are also tinted from the bottom up: The top and bottom are darkest and the middle has a lighter tint. Double gradient lenses are a great choice if you want sunglasses that aren’t too dark, but shield your eyes well against bright overhead sunlight and light reflecting off sand, water and other reflective surfaces at your feet.

Photochromic lenses adjust their level of darkness based on the amount of UV light they’re exposed to. Read more about photochromic lenses.

What are my options to prevent UV damage to my eyes?

You must wear sunglasses to prevent damage to your eyes. While some contact lenses provide UV protection, they don’t cover your whole eye, so you still need sunglasses.

Look for sunglasses that protect you from 99 to 100 percent of both UVA and UVB light. This includes those labeled as “UV 400,” which blocks all light rays with wavelengths up to 400 nanometers. (This covers all of UVA and UVB rays.)

Also, you may want to consider wraparound sunglasses to prevent harmful UV rays from entering around the frame.

Can certain medical problems increase my risk for damage from UV rays?

Yes. People with cataracts (or who have had cataract surgery), macular degeneration and retinal dystrophies should be extra careful.

When do UV rays affect my eyes?

Most people think that they’re at risk only when they’re outside on a sunny day, but UV light can go right through clouds, so it doesn’t matter if the sky is overcast. The sun’s rays are strongest between 10 am and 2 pm.

Glare and reflections can give you trouble, so have your sunglasses ready if you’ll be around snow, water or sand, or if you’ll be driving (windshields are a big glare source).

The following put you at additional risk: sunlamps, tanning beds and parlors, photosensitizing drugs and living at high altitudes or near the equator. To find out how high the UV light levels are today where you live, here’s a UV index map for the United States, updated twice a day by AccuWeather.

What exactly are UV rays?

Ultraviolet (UV) rays are located just past the violet portion of the visible light spectrum; sunlight is the main source.

UV light is broken into three different types: UVA, UVB and UVC.

UVA has longer wavelengths and passes through glass easily; experts disagree about whether or not UVA damages the eyes.
UVB rays are the most dangerous, making sunglasses and sunscreen a must; they don’t go through glass.
UVC rays do not reach the Earth because its atmosphere blocks them.

If the sun doesn’t bother my eyes, do I still need to wear sunglasses?

Yes. The sun has damaging UV rays that can cause photokeratitis, pingueculae and permanent retinal damage.

Is shipping free?

Yes, we offer free shipping on all of our items exept, if it’s express mail service.

When the product will be shipped?

We usually ship witjin 3-5 business days of receiving the cleared payment, depends on what item you are buying.

How fast will I get the item?

Depends on your location. Read our shipping policy about our items.

Does Michael Kors samsung galaxy note 3 case supports s-view function?

No, it  does not support SMART function.

Is there any option for faster shipping?

Yes, we offer faster shipping on most of our items. Contact us for a quote, please.

If the Michael kors flip case would fit a note 2?

Check here : www.phonearena.com/news/Samsung-Galaxy-Note-3-vs-Note-II-vs-Note-specs-comparison-notable-evolution_id47093. There is small difference but it’s almost the same size.

Are your products original?

Yes,our items are genuine and bought from trusted distributors.

How can I check where my product is right now?

All items are shipped with tracking numbers.